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Happy Marketer Blog

Experiential Retail: How Luxury Brands like Tiffany & Co Provide Great Customer Experience?

Posted by Lydia Yeo on Jun 25, 2019 9:57:43 AM

There is no doubt about the fact that shopping is one of Singapore’s favourite national pastimes. From neighbourhood malls to mega malls and luxury malls - there is an abundance of malls all over the country. However, retailers are concerned about the decreasing footfall as cookie-cutter malls keep sprouting and online shopping is gaining dominance.

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Topics: customer experience, experiential marketing, luxury brands, experiential retail

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